The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
# Privacy Policy
At BingoGem, your privacy matters to us. Here's how we handle your info when you shop for jewelry in our Etsy store.
## Information We Collect
When you place an order, we gather details like your name, shipping address, payment info, and contact details to get your jewelry to you. If you reach out to us, we keep those messages to help you better.
## How We Use Your Info
We use the info mainly to process and ship your order and send order updates. With your okay, we may also let you know about new jewelry, deals, or discounts.
## Sharing Your Information
We don't sell, trade, or rent your personal info to others. But we may share it with partners like shippers or payment processors, just enough for them to do their jobs. They have to keep your info private.
## Keeping Your Data Safe
We take data security seriously and use measures to protect your info from being accessed, changed, shared, or destroyed without permission.
## Your Rights
You can access, correct, or delete your personal info. If you have questions or want to use these rights, contact us at BingoGem.
By shopping with us, you agree to this policy. We may update it, and the new version will be on our Etsy shop page. Check back for any changes.
Thanks for choosing our jewelry. We value your trust and will always protect your privacy.